Scheduler

Frequently asked questions

Short answers to the questions that come up most.

How do I get an account?

Accounts are issued on request rather than through an open sign-up form — write to the address on the support page and say which platforms you post to. Everything on this site describes how the service works once you have one.

Does my computer need to be on?

No. That is the reason the tool exists. The scheduler is a hosted service and delivers queued posts on its own.

Does the scheduler publish straight to my TikTok profile?

By default, no. Video is delivered to your TikTok inbox as a draft and you publish it yourself from the TikTok app. Direct publishing exists but is off unless deliberately enabled.

Do you ever see my TikTok password?

No. Connecting an account uses TikTok's own OAuth screen. You sign in on TikTok's site and approve the permissions there. The scheduler receives only an access token, which is stored encrypted and can be revoked by disconnecting.

What can the app see about my account?

Only what the granted scopes allow, and only for accounts you connected yourself: the profile's own display name and avatar, and its own follower, like and video totals. The scheduler cannot read your messages, cannot see other people's accounts, and does not read your video content.

What happens if the service is down when a post is due?

Posts that are only slightly late are still delivered. Posts that are a long way past due are marked missed instead, so you are not surprised by a batch of stale posts going out at once. Nothing is deleted — a missed post can be rescheduled.

Can I change a post after scheduling it?

Yes, until it has been delivered. You can edit it, replace the video, move it to another time, return it to draft, or cancel it.

What video files can I upload?

Common video formats — MP4, MOV, WebM, M4V and MPEG. There is an upload size limit, set for the installation, which the composer will tell you if you exceed it.

Which platforms are supported?

TikTok is implemented end to end. Instagram and YouTube profiles can be created and scheduled against; where an integration is not yet connected the scheduler sends a notification at publish time instead of transferring the file, so nothing silently disappears from the queue.

How do I delete my data?

Disconnect removes stored tokens immediately. For full deletion of an account and its posts, see support.